# The Willows The Willows (TWC) is a homeowner association (HOA) community located in Clermont, FL, managed by Zeal Community LLC. Below is a guide to the public portals, services, and forms currently available for this community. ## Contact - **Email:** twc.support@myzealhoa.com - **Phone:** (321) 270-1898 ## Portals ### Owner Resources https://myzealhoa.com/TWC/owner Homeowners at The Willows can use this page to find community-specific information, forms, and helpful links. This is also where you can access the Secure Owner Portal (member-only) to view account and payment details, review your ledger, and access private documents. If you need secure portal access, submit a request at https://myzealhoa.com/forms/portal-access-request. ### Vendor Resources https://myzealhoa.com/TWC/vendor Vendors working with The Willows can use this page to register, review insurance and compliance requirements, and find the right contacts for coordination and support. ### Real Estate Agent Resources https://myzealhoa.com/TWC/real-estate-agent Real estate agents listing or selling a home in The Willows can find community details, amenity information, assessment and fee guidance, and other common items needed for listings and buyer communications. ### Closing Agent Resources https://myzealhoa.com/TWC/closing-agent Closing agents and title companies handling transactions in The Willows can find estoppel ordering details, transfer and closing requirements, and other items commonly needed to complete a closing for this community. ## Available Services & Forms ### Charge Waiver Request https://myzealhoa.com/TWC/forms/charge-waiver Need to request a waiver or correction for a charge on your account at The Willows? Submit a Charge Waiver Request for board review. Common requests include late fee waivers, duplicate charge corrections, and assessment or billing disputes. ### Architectural Review (ARC) Application https://myzealhoa.com/TWC/forms/arc-application Planning an exterior change at The Willows? Submit an Architectural Review Committee (ARC) application before starting work. This includes items like paint color changes, fencing, landscaping updates, roof replacements, and other visible exterior modifications. ### Public Document Library https://myzealhoa.com/TWC/document-library View public community documents for The Willows, including governing documents, rules and regulations, meeting materials, financial documents, and other shared resources. ### Condo Questionnaire https://myzealhoa.com/TWC/forms/condo-questionnaire-completion Selling a condo unit at The Willows? Request the condo questionnaire to obtain association financial and operational information commonly required for lender underwriting and mortgage approval. ### Access Credentials https://myzealhoa.com/TWC/forms/access-credentials Request or update amenity access credentials for The Willows. Use this form to obtain the information or access needed to use shared facilities. ### Tenant Registration https://myzealhoa.com/TWC/forms/tenant-registration Landlords at The Willows are required to register tenants with the association. Submit the tenant registration form and any required documentation here.